Is your brand on the shelf when ChatGPT shops for your category?

Questions from e-commerce teams.

• What is an AI-shelf audit?

  The AI Visibility Audit run on shopping prompts: 'best {product} for {need}', '{brand} reviews', gift and comparison prompts in your range, across all five engines. You get the brands each engine names, how often, with confidence intervals, and the sources it took them from.

• Do our product pages need to change?

  Usually the feed and the schema do more than the copy. Engines read structured price, availability, variants and specs, and lean on reviews and guides for the recommendation. We optimise the feed and the Product and FAQ schema first, then write the guides the answers quote.

• How do reviews fit in?

  Shopping answers are sourced from product feeds, review volume and recency on marketplaces, Trustpilot, YouTube and community threads. A review-velocity programme asks real customers at the right moment through the channels you already run. We do not write reviews, seed fake threads or buy placements.

• What does it cost for a Shopify or WooCommerce brand?

  The audit is $3,500 (₹1.5L). The AEO/GEO sprint, which covers feed, schema and the first citations, is from $8,000 (₹3.5L). The Growth programme is $3,500 (₹1.25L) a month on a six-month minimum. Half the audit fee is credited against a sprint booked within 30 days.

• Can you also take the where-is-my-order tickets?

  Yes. A support agent on web, WhatsApp and email, grounded in your order data and policies, answers delivery and returns questions and escalates the rest to your team in Zendesk or Intercom. It is scoped as an automation sprint with deflection and first-response time measured and signed off.